Privacy Policy

1. Information we collect

Account information. When you sign up, we collect your name, email address, and, if you use Google Sign-In, basic profile information from your Google account. We do not access your Google Drive, Gmail, or other Google services beyond authentication.

Content you submit. Videos, audio, images, and PDFs uploaded directly or through a capture link, along with the extraction schema you define for that content.

Usage data. API calls, credit consumption, error logs, and general analytics about how the service is used, collected to keep the platform reliable and to bill accurately.

End-user content. If you generate a capture link for your own users, we process whatever they submit through that link on your behalf. You are responsible for informing your end users and obtaining any consent required under applicable law.

2. How we use information

• To run the extraction pipeline: analyzing your uploaded content against the schema you defined and returning results by webhook.
• To operate your account: authentication, billing, credit tracking, and support.
• To maintain and improve service reliability, including monitoring for abuse and rate-limit enforcement.
• To improve our AI extraction models using aggregated or de-identified content, unless you're on an Enterprise plan with Bring Your Own Data, where your content is excluded from model training by default.

3. Third-party processors

We use Google Cloud Platform for infrastructure, storage, and authentication. Your content is processed under our instructions and is not used by Google for advertising or unrelated purposes. We also use payment processors to handle billing, who receive only the information necessary to process a transaction.

We do not sell your personal information or your uploaded content to third parties.

4. Data retention

• Pay as you go: uploaded files are deleted automatically after 1 hour.
• Paid plans: extended storage windows are available and configurable in your account settings.
• Extracted JSON output and billing metadata may be retained longer for account history and legal/accounting requirements, even after the source file is deleted.
• You can request deletion of your account and associated data at any time, subject to retention we're legally required to keep.

5. Data security

We use industry-standard measures, including encryption in transit, access controls, and infrastructure hardening through our cloud provider, to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us using the details below.

If you are located in the European Economic Area, UK, or California, you may have additional rights under GDPR or CCPA, including the right to lodge a complaint with a supervisory authority.

7. Cookies

We use a small number of essential cookies to keep you signed in and remember basic preferences. We do not use third-party advertising cookies.

8. International transfers

Our infrastructure may process and store data in countries outside your own. Where required, we rely on standard contractual clauses or equivalent safeguards for these transfers.

9. Children's privacy

Our services are intended for business and developer use and are not directed at children. We do not knowingly collect personal information from anyone under 16.

10. Changes to this policy

We may update this policy as our services or legal obligations change. We'll update the "Last updated" date above, and for material changes, we'll notify active users by email or in-app notice.

11. Contact us

Questions about this policy or your data can be sent through our contact page.